What information we collect. – Updated 01/04/2021
– The terms “Personal Information” means any information which is recognized as such under South African law and includes any information which identifies You.
The Personal information we collect
When visiting our website (www.a1honey.co.za) certain information is collected through cookie technology automatically. This includes but is not limited to information about the device you use to browse our website such as your web browser, your IP address, time zone, time of your visit and the area you are browsing from. We also collect information of the different website pages you browse on our website and the products you view. This information does not personally identify you. We use this information to improve our website and the website user experience. If you do not wish this information to be collected, please do not continue to use our website.
What are cookies?
Cookies are very small text files that are stored on your computer when you visit some websites.
You can block these cookies by visiting your web browser’s preference settings. Please see below link on how to block cookies for different browser options – https://www.digitalcitizen.life/how-disable-third-party-cookies-all-major-browsers/.
You can block/disable these cookies by visiting your web browser’s preference settings. Please see below link on how to block cookies for different browser options – https://www.digitalcitizen.life/how-disable-third-party-cookies-all-major-browsers/.
However, when blocking these cookies our website might not work properly.
Device Information we collect
“Cookies” – (Also known as browser cookies or tracking cookies, cookies are small, often encrypted text files, located in browser directories. They are used to help the website users to navigate our website efficiently and perform certain functions. For more information, please visit https://www.allaboutcookies.org/.)
“Web Beacons”, “pixels” and “tags” are electronic files which record how you browse our website.
Types of cookies www.a1honey.co.za use
Google Analytics Cookies
These cookies collect information that is used either in aggregate form to help us understand how our website is being used or how effective our marketing campaigns are, or to help us customize our website and application for you in order to enhance your experience. These cookies do not personally identify who you are. Read more at – https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage
_ga – Google analytics
_gid – Google analytics
_gat_gtag – Google analytics
_gat – Google analytics
WordPress sets a cookie named wordpress_test_cookie to check if cookies are enabled on the browser to provide appropriate user experience to the users. This cookie is used on the front-end of www.a1honey.co.za, even if you are not logged in.
Google reCAPTCHA (_GRECAPTCHA)
Other external services
We also use different external services like Google Webfonts, Google Maps and external Video providers such as YouTube.
For more information on Google’s privacy policies, please visit the following link – https://policies.google.com/privacy?hl=en
This website also links to our Facebook page, YouTube page and Twitter page. These platforms have their own terms and privacy policies.
We do not take responsibility for Facebook, YouTube or Twitter’s terms and privacy policies. Please read through them carefully before you use their services.
This Website Will :
Track the pages you visit via Google Analytics. (These cookies store other randomly generated ids and campaign information about the user and nothing directly identifiable).
This Website Will :
How we use your personal information:
We use your order information, such as your name, surname, email address, postal address to fulfill any order placed through our website, to process your payment information, to arrange for delivery and to provide you with order confirmations, invoices, credit, product refunds. We also use this information to communicate with you via email or telephonically, screen our orders for fraud or risk, provide you with information on a product you inquire about.
The Device information we collect, we use to help us screen for risk and fraud, and to improve and optimise our website.
How we share your personal information:
We share the personal information we collect to assist us using your personal information, such as described above. For example we use Google Analytics to understand how our website visitors use our website.you can read more about Google Analytics here – https://policies.google.com/privacy?hl=en. We also use WooCommerce as a plugin to fulfill orders on our website, you can read more about WooCommerce here – https://automattic.com/privacy/.
We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, a search warrant or other lawful request for information we recieve or to otherwise protect our rights.
Security of your Personal data
The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.
Our Service does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us.
If We become aware that We have collected Personal Data from anyone under the age of 18 without verification of parental consent, We take steps to remove that information from Our servers.
If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent’s consent before We collect and use that information.
Our Data retention policy
When you place an order through our website or via email contact we will safely maintain your order information for our records unless and until you ask us to delete this information, unless we reasonably require the record for lawful purposes.
Reservation of Rights
A-1 Honey reserves the right to disclose information about customers where required in good faith, to do so by law or to exercise our legal rights or defend ourselves against legal claims.
A-1 Honey further reserves the right to share information with law enforcement to investigate or prevent illegal activities being committed over our network or servers.
A-1 Honey reserves our rights to disclose your personal information where you have given us explicit legal written consent to do so.
A-1 Honey reserves the right to monitor user and network traffic for site security purposes and prevent any unauthorized attempts to tamper with our site or cause damage to our property.